March 2015 News Archive

IATA declares 'weak' rise in first-class air travel

IATA reports small rise in first-class air travel
Tuesday 31st March 2015

Overall, there was only a small increase in the number of international air passengers travelling in first class in January. 

Statistics released by the International Air Transport Association (IATA) revealed that worldwide there was a 2.6 per cent year-on-year rise, something it described as "weak". 

Despite this, IATA said there were...

GTMC concerned 'tourist tax' could impact business travellers

London will play host to Travel Technology Europe next month
Tuesday 31st March 2015

The Guild of Travel Management Companies (GTMC) has suggested proposals for a possible tax for hotel stays in London would be a "real concern" for business travellers. 

If leading Labour MP Dame Tessa Jowell wins the battle to become the capital's next mayor, the one per cent so-called tourist tax could become a reality. 

Ms Jowell came out in support of...

Personalising your clients' business travel

Integrated systems can make travel management companies more efficient
Tuesday 31st March 2015

When you book travel for clients, it can be easy to view a company much as you would any other, but in order to be a successful travel management company (TMC), you need to treat people as individuals. 

Research shows personalisation works 

According to a 2014 study of some 400 business travellers conducted by technology solutions provider Amadeus,...

Is it counterproductive for hotels to offer incentives to those who book direct?

Business travel will build up momentum next year
Tuesday 31st March 2015

Hotels are in the business of making money, but they need to be careful that by wooing one type of customer they are not putting off another - potentially more profitable - revenue stream. 

By offering free wifi to customers who are members of their loyalty scheme and who book with them directly, Marriott was clearly trying to give value to their regular customers, but possibly to...

Ensuring the health and wellbeing of clients

Experts suggest looking out for welfare of business travellers
Wednesday 25th March 2015

In a recent study by the Guild of Travel Management Companies (GTMC) in conjunction with Amadeus, respondents said they believed travel managers added value by securing preferential rates for their clients. 

This was stated by 24 per cent of respondents, but being able to offer expert assistance when the unexpected happens was another key benefit that corporate buyers felt...

Industry insider calls for end to 'on request' bookings

Process for booking hotels for business travellers must be improved, expert suggests
Tuesday 24th March 2015

Successful Travel Management Companies (TMCs) need to be able to make hotel bookings quickly and react instantaneously when itineraries change, but what if the companies you are dealing with have outdated systems? 

On request bookings

If a room is advertised as booking 'on request', the agent needs to send an enquiry to the host of the property to...

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