March 2017 News Archive

Evolving communication in corporate travel is impacting customer service

Evolving communication in corporate travel is impacting customer service
Tuesday 21st March 2017

The ever-increasing range of platforms that enable lots of methods of communication are changing the way that travellers and companies speak to each other. As the latest Travel Expert Index (TEI) states, "There's always another [platform] waiting for our attention."

According to the TEI, travellers and particularly those in the corporate arena will no longer accept...

All travel businesses need mobile-friendly websites

All travel businesses need mobile-friendly websites
Thursday 16th March 2017

Booking flights, accommodation and other travel necessities is increasingly being done on mobile devices, particularly for corporate journeys.

In fact, research from eMarketer has shown that in 2016 alone 51.8 per cent of travellers who booked a trip digitally did so on a mobile device - which includes both smartphones and tablets.

The marketing analyst predicts that this will...

Concerns over higher travel prices post-Brexit

Concerns over higher travel prices post-Brexit
Tuesday 14th March 2017

As Britain moves closer to triggering Article 50 and the gap closes on Britain being part of the European Union (EU), travel buyers are forecasting that Brexit will have a detrimental effect on air and travel costs overall.

A study by the International College for Tourism and Management (ITM) found that 70 per cent of travel buyers believe that the cost of air travel will be...

Mobile biometrics and their effect on global corporate travel

mobile biometrics and their effect on global corporate travel
Tuesday 7th March 2017

Advanced biometrics are used to verify the background of payments and other details of companies all over the world. Increasingly, they are now being used in a mobile format regarding the movements - bookings and payments - of corporate travellers.

The World Economic Forum has suggested these biometrics and digital technologies provide an opportunity to produce improved travel...

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