June 2017 News Archive

Are travel companies taking full advantage of different payment options?

Image credit: audioundwerbung via iStock
Friday 30th June 2017

The number of different payment options available to travel customers has expanded greatly in the last few years - but are Travel Management Companies taking full advantage of the range of strategic benefits this trend can deliver?

This was the subject of recent research conducted by Atmosphere Research on behalf of Datalex, which examined data from the airline industry and found that...

Why your TMC needs to be aware of the need for PCI DSS compliance

Image credit: tashka2000 via iStock
Wednesday 28th June 2017

One of the inevitable consequences of the proliferation of digital payment technologies is the rising complexity of regulatory requirements governing digital transactions - a trend to which Travel Management Companies are not immune.

In recent months, many of the logistical difficulties associated with a growing burden of compliance have centred on the Payment Card Industry Data...

Technology 'bolstering satisfaction with air travel at every stage'

Image credit: supershabashnyi via iStock
Wednesday 28th June 2017

Technology’s growing role in air travel is a trend that Travel Management Companies have had to get used to in the last few years, with a new report from SITA suggesting this is not about to change.

The IT company has published its 2017 Passenger IT Trends Survey, revealing that passengers generally rate their journeys highly, with an overall satisfaction rate of 8.2 out of ten -...

Mobile is the mega corporate travel trend of 2017

Mobile is the mega corporate travel trend of 2017
Thursday 22nd June 2017

Although there are some who would say that the corporate travel industry isn't open to change there are trends forming and expanding this year that are going to force this traditional arena and those within it - like Travel Management Companies (TMCs) - to adapt and modernise.

But what are the main drivers going to be this year? According to Skift, they are localised between...

Is the state of the global aviation industry going to affect TMCs?

Personalisation: Good for the client and your staff
Thursday 22nd June 2017

The global travel and aviation industries have consistently been in a state of flux and have come under criticism for their lack of significant profits. However, the last few years have seen a turnaround.

An increase in global profits has largely been due to low oil prices and "significant consolidation among carriers in key markets", according to Buying Business Travel...

Social media could be changing what TMCs offer their clients

Social media could be changing what TMCs offer their clients
Thursday 22nd June 2017

Thanks to personalisation, the corporate travel industry has been able to service the needs of its clients better than ever over recent years.

However, this doesn't mean that it no longer presents a problem in this area - in fact, customer service and retaining a high-quality level of contact with clients is something that businesses, including Travel Management Companies (TMCs),...

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