IT Business Service Archives

Technology 'improves creative thinking'

Technology makes employees more creative, managers believe
Tuesday 19th March 2013

IT automation does not harm the creative thinking of employees, it actually increases it, a survey has indicated.

A new report from the Economic Intelligence Unit found that almost three-quarters of managers questioned the idea that automation was driving down the creativity of their employees.

In fact, 58 per cent of those surveyed were of the opinion that technology actually...

Award-winning TMC keeps faith with ProTAS

Business travel
Monday 11th March 2013

The use of travel management technology helped Club Travel, South Africa enjoy another successful year in 2012.

The company - which has used the ProTAS mid- and back-office system for almost a decade - retained the title of Africa's Leading Travel Agency 2012 at the World Travel Awards.

As such, Club Travel, South...

ProTAS Mid Office helping VSMT to boost service levels

Travel management
Monday 4th March 2013

Travel management companies (TMC) are increasingly turning to mid and back-office technology solutions in a bid to empower employees, increase efficiencies and improve service levels.

With competition fiercer than ever in the global travel industry, TMCs are looking for every possible advantage in a bid to differentiate themselves from their rivals.

The ProTAS Mid Office...

New Distribution Capability creates travel industry friction

New Distribution Capability
Friday 1st March 2013

The International Air Transport Association's (IATA) plan for a multi-channel, customer-centric retail model for airline distribution has caused friction within the industry.

Last year, the organisation launched the New Distribution Capability (NDC), designed as an innovative approach to the way airlines’ products and services are distributed.

In theory, NDC will...

Extensions create new opportunities for travel technology

Travel management systems
Wednesday 27th February 2013

Businesses seeking to ensure a successful deployment of travel management technology need to look beyond the short term.

Ensuring a smooth introduction of new technology systems and processes is just the beginning - when it comes to adding value with technology.

Travel management firms need to ensure they...

Optimise employee productivity with travel technology

Travel technology
Monday 25th February 2013

Mid and back-office technology solutions give travel management companies (TMCs) the opportunity to optimise employee productivity.

Travel management systems help TMCs in a number of ways - ensuring agents can access the latest up to date information on clients, bookings and the industry as a whole.

This enables them to make accurate and insightful decisions quickly, which can...

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