IT Business Service Archives

Travel policies should focus on money in, not out

Corporate travel
Tuesday 30th April 2013

Businesses need to think about the revenue generated by corporate travel rather than the monetary cost, according to the chief executive of the Guild of Travel Management Companies (GTMC).

In his speech at the guild’s annual conference this weekend in Barcelona, Paul Wait argued that businesses should consider moving their travel management out of their finance and into their...

Better data means better decisions

Businesses need the best data to make the right decisions
Monday 29th April 2013

The business travel market is complex, high-volume and hectic, and for travel management companies the fast-changing nature of the industry means that huge amounts of data are constantly being produced.

Passenger name records, client details and bookings made through global distribution systems (GDS) are followed up with credit card data and payment information. Of course, at every...

Mobile first, apps second, travel experts say

Mobile technology is growing quickly in the travel industry
Tuesday 23rd April 2013

Travel companies need to prioritise making their websites mobile friendly rather than developing their own apps, according to leading lights from a number of travel agencies and consulting firms.

In discussion at this weekend’s World Tourism Forum in Lucerne, leaders questioned the value of mobile apps, especially for accessing online booking systems.

Vice-president for...

Integrated systems can keep companies together

Corporate clients are looking for efficient travel management companies
Wednesday 17th April 2013

Travel management companies can’t escape the competitive nature of today’s business travel industry. Providing value for money couldn’t be more important - corporate clients are spoilt for choice, so you have to maintain a competitive edge. It can be difficult to make keep overheads down to a minimum and still provide an excellent, thorough and efficient service.


Does a picture say a thousand words for travel management systems?

The dashboard format is becoming more popular for monitoring travel programmes
Wednesday 10th April 2013

Monitoring business travel programmes can often be a complex task. A number of different measurements and criteria are often important in judging a system’s success, meaning that any assessment takes up valuable time and resources.

For many companies, the solution is to use a dashboard setup. By keeping a range of key performance indicators arrayed together in an easily...

Firms outsourcing conference travel

Travel management
Wednesday 20th March 2013

More British firms are set to leave conference travel management in the capable hands of agencies and hotels this year as they increasingly recognise that outsourcing can help them free up resources.

Research by QHotels reveals that companies are moving away from using in-house staff to book and organise conferences, instead utilising third parties' knowledge and...

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